Handled desk side and remote technical support for inbound customer call center and alarm monitoring center. Coordinate information sharing to RIS/PACS personnel, department management, Radiologists, IT, ad other Medical Imaging information systems users. Prioritized importance of issues that arose and wrote recommendations for recovering losses and using backup equipment. Set up computer equipment for employee use, performing and ensuring proper installation of cable, operating systems, and appropriate software. Aided and ensuring hardware/software compatibility; and coordinated and/or modified user requirements in terms of existing and projected computer capacity and capabilities. Entered commands and observe system functioning to verify correct operations and detect errors, Installed and performed minor repairs to hardware, software, and peripheral equipment, following design or installation specifications, Updated Windows XP Machines to Windows 7 using Windows Deployment Server, Network Refresh throughout the entire hospital, A great understanding of Active Directory, Implemented Digital Signage throughout the facility. Working as a computer support specialist can be a challenging job that requires a mastery of both technical and social skills. Managed UWIT equipment checkout programs for the College of Business, Health Sciences, and Agriculture. Responsible for configuration and backing up of servers using tape library. Managed end user requests through a problem ticketing system. Executed daily operations of traveling to customer locations, completing service call, billing information, communicating with dispatch, filling out proper paperwork and faxing or emailing information to headquarters. Technical support Liaison for Mobile health care Professionals. Troubleshot and resolved system related issues in real-time to minimize operational down time. Loaded computer tapes and disks, and installed software and printer paper and forms. Achieved a high level of customer satisfaction. Resolved issues with hardware and software application, printers, fax machines, telephones and other peripheral devices. Assisted in all Windows 7 issues during migration to updated software. Replaced all outdated computers and hardware to optimal performance. Worked with staff to problem solve and create viable solutions with models and presentations of results, Tested and debugged applications and functionality prior to deployment, Monitored employee activity and usage and modified code to ensure applications functioned as planned. Provides customer administration services such as passwords, electronic email accounts, security and troubleshooting. Configured, joined to domain, updated, troubleshot, repaired and upgraded all computers within the 180+ user environment. Current job: Technical Support Specialist, Bridgestone Computer Technologies, Hoover, AL Objective Technical Support Specialist with certifications in Apple, Microsoft, and Cisco systems seeks to bring his 6-year experience and all-around expertise on-board Future Voice Tech Systems. Performs basic network administration and security functions ensuring system integrity and security. Maintained and supported Microsoft Small Business Server 2008. Now, here’s how to write a head-turning IT specialist resume step by step: 1. TCP/IP protocols with 3Com Fast Ethernet Interface Cards. Performed upgrades on existing computer systems to include server 2003, 2008. Troubleshoot and resolved end-user issues related to computer desktop applications such as Microsoft Office, Internet Explorer, Microsoft Lync, Citrix and Adobe. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Computer Technical Support Specialist Candidate should be properly created. Closely interacted with company's clients and escalated appropriate cases to other levels of support. Fix software and OS problems using Proxy Master from one location. Coordinated the floor planning and location of all communication devices throughout over 100 departments within the [company name], Establish Prescription Monitoring Program (PMP) Accounts for both Medical Professional/Non-Medical Professionals, for the Bureau of Narcotic throughout New York State. Create and manage user accounts in (but not limited to) Active Directory, Office 365, Google Apps, Interaction Administrator and proprietary customer database software. Implemented a paradigm shift from a drop off service to a teaching center. Answer user's inquiries regarding computer software and hardware operation to resolve problems. Tips and examples of how to put skills and achievements on a desktop support technician resume. Managed daily operation and oversight of network for 5 newspaper properties. Troubleshoot and diagnose problems, make adjustments, repair and perform preventative maintenance on computers, vehicles, equipment, and machinery, etc. Provided training to system users and new technicians. How to write a desktop support resume that lands more interviews. 54.07% of Computer Support Specialist job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. For inspiration, view the sample resume for an entry-level IT worker below, or download the entry-level IT worker resume template in Word. Ensure the operation of the Service Center, for students, staff and faculty personal computers. Provision and configure VOIP phones in Interactive Intelligence system. Configured, supported and maintained wireless and scanner equipment. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Installed and performed repairs to hardware, software, and peripheral equipment. Computer Support Specialist Resume Sample. Managed and maintained Active Directory domain user accounts. Computer Support Specialist @ Arkansas Department of Health. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software. Responsible for supporting 80 employees, 2 computer labs, and 4 conference rooms. Eligible candidates hold a college degree in computer science or a similar discipline. ● Coordinated with end-users to resolve performance issues.● Identified and resolved hardware and software issues.● Established and implemented mitigation strategies.● Provided support to key networks and systems. Physically setup and configured workstations with software and hardware. Conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Typical resume samples for this job mention duties like organizing training sessions, updating records and documentation libraries, testing software, solving hardware technical issues, implementing security policies, and updating their knowledge of the latest technologies. using Microsoft Windows 7&8, XP, 2000/2003, Apple Macintosh, extensive knowledge of Microsoft Office (including Outlook) and Internet protocols (TCP/IP, SMTP, HTTP, etc.) Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Consulted with customers via telephone to gather their proxy votes for different specialized campaigns. Maintained workstations, laptop computers, scanners and network printers. Maintained and monitored support for all TCP/IP network configurations. Ensured efficient and helpful technical support by promoting an environment that delivered high quality customer service. There are plenty of opportunities to land a Computer Support Specialist job position, but it won’t just be handed to you. Performed hardware and software installations in 60 local offices, Completed work and installation of software for new state of the art Multiple Listing System running on client-server technology, Coordinated and managed service contracts with outside vendors for hardware service, Performed troubleshooting for hardware or software problems for PC-based systems in 60 sales offices and corporate staff headquarters, Assisted in setup of Novell Network linking five property management offices, Prepared invoices for payment for computer services, Developed and maintained equipment inventory, Assisted users with problems via telephone help desk, Troubleshoot hardware, software, network interface and other problems, Identified and resolved application software problems and questions, Install software, troubleshoot & maintained network software, Daily backups of the File and Application servers, Answered user inquiries to resolve computer software/hardware operation problems, Entered commands and observed system functioning to verify correct operations and detect errors, Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software, Developed training materials and procedures and trained users in the proper use of software/hardware. Helped teachers and interacted with students during class as part of the Gates program. Responsibilities include answering students and teachers computer problems. Customer Support Coordinator. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Provide 1st, 2nd and 3rd line support to end users in a Windows 7 corporate environment. Provided images and back up restorations via Symantec Ghost 11.0 and Acronis software suite. Maintained the local area network scanners & printers to ensure. Conferred with staff, users, and management to establish requirements for new systems or modifications. 2012), PeopleSoft (Fast and GEMS) and Adobe (Acrobat & Creative) platforms. Setup/prepare new workstations and printers for deployment. Prioritized projects in order to improve efficiency of time management, Executed projects per supervisor's request, Advised clients on how to maintain computer stability and reliability, Evaluated client needs, problems, solutions and instructed clients on how to use their devices at home without assistance, Monitored equipment and worked with Help center to ensure timely repair, Maintained classroom server and technology equipment inventory in order for classes to run smoothly, Installed new PDA device software in over 50 different classrooms and assisted teachers in using these devices. Reported any purchase orders of software and hardware to supervisor. Stacy Applicant 123 Main Street Enola, PA 10036 (123) 456-7890 [email protected] INFORMATION TECHNOLOGY PROFESSIONAL. Balanced technical demands for both patient care and administrative units, Prioritized and expedited critical patient care troubleshooting (e.g. Installed conduit, category 5 UTP and coaxial cabling, RJ-45 terminations, installed hardware and configured home and business networks. Troubleshooting, Support, and Repair of facility Computers, Assist in Replacing school district's 3COM Hubs and Replacing with Cisco Switches, Installed, Supported and Updated Novell Client over Windows 98, ME, and XP, Setup and Network Cafeteria Point of Sales Computer Systems, Onsite Installation and Support of Microsoft Products such as Windows and Office. Assisted Network Administrators with configuring, maintaining, monitoring, and backing up of local servers and appliances. Management of 2003 MS Servers (DNS, Active Directory, SQL) and Siemens digital phone system. Responsible for encrypting laptops with Win Magic. Updating and maintaining deployment operations. Created and edited users in Active Directory, Lync Server 2013 and Microsoft Exchange. If you have the space to include it, you should. Build Your Own Now. Installation/Upgrade new hardware and software, researching new hardware/software to implement in the network, Answered user inquiries regarding computer software and hardware operation to resolve problems. Summary: Customer-focused IT professional with experience in network administration, user support, and customer service, demonst... Related: Computers and Technology,Technical Support. Provided assistance concerning the use of computers, hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Support specialists are depended upon to walk customers through problems with their computers, networks and peripherals, while at the same time speaking in … Created Esxi 5.0 hosts and utilized Vsphere Client to access virtual machines. Assisted remote clients with VPN connectivity and Citrix access. Engineered solutions for [company name] employee's technology problems by providing computer support for: computer hardware, software and peripherals, networking equipment and VoIP Phones. Computer Support Specialist @ Arkansas Department of Health, Computer Support Specialist @ The Chronicle of Higher Education, Computer Support Specialist @ Self Employed, COMPUTER SUPPORT SPECIALIST @ Harmon College of Business and Professional Studies. Developed training materials and procedures, and/or train users in the proper use of hardware and software. Related: Computers and Technology,Technical Support. This shows you the keywords and phrases those hiring for tech support positions use in describing their jobs. Configured and installed software on the TCS2 handheld device. Installed and configured operating systems and applications. Supervised company wide update to Windows 7 Operation System. Experienced and knowledgeable information technology professional with 5+ years’ experience seeks to contribute her training and acquired skills within a Tier-1 technical support … Troubleshoot Network systems in the UW Residential network including wireless. Build custom firewalls using Linux. Supervised and coordinated workers engaged in problem-solving, monitoring, and installing data communication equipment and software. Monitored company computer systems to ensure that the flow of data was running smoothly at all times. © 2020 Job Hero Limited. ● Performed troubleshoot to identify and correct system issues.● Researched software products and made recommendations for upgrades.● Ensured that all systems were operating efficiently.● Developed innovative strategies to reduce downtime. Install and configure non-standard operating systems for customers such as Linux, Xenserver Hypervisor. In this template, you can easily showcase your skills, abilities, experience, everything you like. Provide support to to users on all approved computer applications and hardware. Computer Support Specialist, Communities in Schools- Educational Technology Group, Philadelphia, PA, Nov 2005 - Jun 2010 Game Advisor, GameStop , Abington, PA, Nov 2002 - Mar 2005 Sous Chef, Aramark , Fort Washington, PA, Dec 1999 - May 2003 ● Huge experience with Windows and Mac-based systems ● Vast knowledge of industry current software and hardware ● Adept at identifying and resolving computer performance issues ● Solid grasp of local area network structure ● Proactive problem solver focusing on preventative maintenance ● Comprehensive verbal and written communications abilities. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Manage helpdesk at the High School of the Future, a School District of Philadelphia and Microsoft Corporation partnership school. Professional Summary. Managed various areas of support including email and Windows installation, configuration and upgrade issues. Assisted with the installation of computer systems on site and for existing and new customers to include maintenance and IMAC requirements. Computer Support Specialist II. Ex... Summary: Technical support professional with extensive IT background. Management of all automation's, networking and associated equipment between the four YMCA branches. Installed software updates to desktop and laptop computers. Prepared, installed and tested new PCs, upgraded old PCs, fixed laptops and tablets. Install, configure operating systems. Constructed a hybrid cluster/Linux lab for UW Math department. Software included Windows XP, Lotus Notes, Symantec Ghost, Remedy, Symposium and several other call center software packages. Provided assistance as in-house helpdesk and technical support by phone and in person to facilities staff. Pick a Proper Format for Your IT Specialist Resume . No problem. That’s also the truth when it comes to your IT pro resume. Resolved routine and complex hardware and software problems for desktops, portables, and peripherals. Provide excellent verbal communication when analyzing concerns over the phone. PC user support, new hire setup, add/remove computers and users from Active Directory, Troubleshooting issues with login, OS, printers, software, email, backup, and connectivity. A desktop support resume example better than 9 out of 10 other resumes. Computer Support Specialist Resume Examples. Managed ticketing system and prioritized tickets. Management of phone and data circuits for connectivity. Holland Code: I-C-R Configured, installed and supported desktop/laptop PC's with peripherals including individual desktop printers (HP, Xerox, Seiko, Brother, and Canon), network multifunctional machines (Canon, Xerox, Ricoh and Lanier). In it, you can keep the information neatly needed for the job. JH. Resourceful Computer Support Specialist with several years of experience providing comprehensive support to ensure that all relevant hardware and software is operating efficiently. Computer Technician Resume . Based on our most successful example resumes, these professionals should showcase throughout their job applications computer proficiency, customer service orientation, patience, communication and interpersonal skills, time management and teamwork. Company has 2000 users, about 500 users at three sites in the Dallas area and 1,500 users at 300 sites nationwide. Resolved pc desktop and networking issues via remote desktop support application. Manage User environment with Active Directory V5.2. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Responsible for deploying software across all departments using System Center Configuration. Summary: Veteran Computer Repair Technician offering eight years of experience delivering on-site and remote repair services. Review computer output to ensure that it is accurate and routed correctly. Configure & maintain laptop for remote use. Supports and maintains end user requirements, including troubleshooting, account maintenance and training. With a wide range of responsibilities, it is important to be sure to include all of them in your CV so that you have a competitive job application. Maintained & supported NMFS's remote Annapolis Office by providing hardware, software & network support for 35 Annapolis users & IT equipment. Maintained & configured workstations and servers running in a Windows Active Directory Network. Increased Service Center satisfaction rating from approximately 28% to 90% within two years. Job description and duties for Computer Support Specialist. Duties included troubleshooting and repairing PC problems at the desk side, network and server problems, and maintaining images using Symantec Ghost. Answered questions and resolved computer problems for clients in person, via telephone or from a remote location. Managed user accounts, imaged and replaced computers, configured and installed peripherals. Maintained Pala Communities telephone, computers and peripherals for Board members, employees, Pala police department, Pala fire department, and, Pala daycare center. Assisted Network Administrators with performing and overseeing software and application development, installations and upgrades. Love this resume? Network Support Specialist Resume Examples. Performed off-site and on-site services, assist co-workers, performed daily data entry and record keeping of tasks. Provide technical support for Windows XP Pro, Microsoft Office, AutoDesk, AS400 intergraded applications, and other third party applications. Provided technical assistance and support to end users on PC and peripheral equipment, Computer And Electronics Engineering Technology, Oversaw the daily performance of computer systems. Computer Support Specialist Resume will help you define yourself as a Computer Support Specialist. Set up and tracking of mobile handheld and laptop devices for mobile work force. Install, repair, and maintain computer network systems Create and maintain email and data distribution system Troubleshoot and resolve problems Create and maintain users account for all workstations Provide backup support for functional servers Computer Network Specialist Zen Software Solutions, Boston, MA May 2010 – March 2012 Image user systems and install additional software as needed. August 2011 to Current Mercy Medical Center - Des Moines, IA. Installed and performed minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Build custom systems to customers specifications. Remote client support using SMS. Setup & configured video conference meetings between the regional departments. Planned PC and software deployment, upgrades and moves. Configured and administered network, printer, database, backup, and file services on Windows 2003/2008 servers including hardware and software upgrades. Especially considering you have such a short time to impress anyways. Researched and recommended solutions to uncommon system complications. Provided problem recognition, isolation, research, resolution and follow-up. Setup equipment for employee use, ensuring proper installation of operating systems and necessary software. NOAA/NMFS. Provided assistance with installer development from multiple vendors to be used with SCCM for the UW lab system. Specialize in cost-effective preventative maintenance and system monitoring. Set up and managed user accounts, configured network printers. Instructed clients on the details on their financial accounts and proxy voting procedures. Monitored Peregrine Service Center and updated system as work was completed. Create My Resume Maintained the up to date operating procedures inside the IT department. Provide technical expertise to clients and other IT staff alike. How to Employ the Job Description in Your Technical Support Specialist CV. Adept at maintaining key systems and correcting issues. Assisted clients with setting up their personal computers and peripherals. Troubleshooting in ADSL, dial-up and wireless internet connections. Installed and troubleshot Windows 2000/XP OS, Microsoft Office, Cisco/Nortel VPN client, Symantec Corporate Anti-Virus, AS400 client, and many other business critical applications. Skillfully identify and isolated hardware and software problems and provide appropriate solutions for customers. Install LAN networks with connectivity to Austin, Atlanta, and Houston data. Reported abnormalities to Chief Technology Officer (CTO). Created technical and how-to documentation for support staff and clients. Use our Job Search Tool to sort through over 2 million real jobs. Maintained & configured Symantec Ghost Enterprise Imaging Server used for enterprise imaging and software deployment to computers. Computer Support Specialist Resume Example Resume Score: 80%. Created images for vital systems, imaged laptops & desktops for new employees. Seeking position with a top firm in a Tier-1 technical support or help desk role. Involved in setting up a website for abstract submission and review using WordPress for McNair, Responsible for managing a team of 5 student assistants which involves assigning and supervising, Responsible for the imaging, deployment and ongoing maintenance for over 500 Dell and Gateway laptops assigned to students and staff at the school, Create, manage and deploy multiple hardware images for school environment, Provide mentoring and training support to participants in student helpdesk in basic repair and customer service, Pilot hardware and software solutions for school environment, including pilot programs with Dell Tablet PCs, group policy settings and Sanako classroom management tool, Developed helpdesk procedures for ticketing, managing inventory, tracking repairs. Supervise 10 part time student techs. Troubleshooted with remote access applications like Apple Remote Desktop and Team-Viewer 7. Ordered, installed, established and registered over 10,000 Voice Over Internet Protocol (VOIP) phone systems throughout the [company name]. Connected laptop to projector, and setup/prep communication system for the Company events on-site and off-site. The job seeker in this computer support specialist resume focused on his objective--to be interviewed for an opening for work as a computer support specialist. Troubleshot & configured Microsoft Outlook. Achieved Excellence in Performance Award in 2013 from [company name] Commissioner Wayne Ingersoll. Computer Support Specialists provide technical assistance to a company's staff or end users. Objective : Information technology (IT) professional with more than 15-years of experience in the defense and space industry supporting business critical systems and programs with a focus on technical service delivery, training, and ongoing support; who is looking for an opportunity in information assurance or systems administration. Find out what is the best resume for you in our Ultimate Resume Format Guide. Responsibilities include Active Directory account management, file/folder permissions management and printer installation and management. Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications. How to describe your experience on a resume for a desktop support specialist to get any job you want. Diagnosed hardware and software problems, and replaced defective components. Prepared evaluations of software or hardware, and recommend improvements or upgrades. Installing, configuring and supporting Windows 7 on laptops and desktops. The sample job description included here is as valuable in creating a strong employment reference document as is the technical support specialist cv template. Performed network management and administration functions using Windows 2000. Coordinated Computer and Mobile devices for integration to on site server. Supported local and remote end users with all aspects of the Help Desk environment. Setup Audio/Video for Department Meetings. Network Support Specialists troubleshoot and resolve computer and software issues. Use our Career Test Report to get your career on track and keep it there. Manipulating, cleansing & processing data using Excel to create reports. All rights reserved. Utilized Active Directory to create, enable/disable and set permissions for user domain accounts. Click here to read more. Assemble software and hardware according to the design specifications. Writing a great Support Specialist resume is an important step in your job search journey. Scheduled and ensured delivery of time sensitive information. Ensured that all necessary changes were made to resolve customers' problems with their accounts. Monitored VoIP system performance and administered phone extensions and voice mailboxes. Test new hardware and software suitability for future deployments. Built a Virtual Center server to manage virtual machines and templates within the Esxi 5.0 cluster. Project Manager responsible for the growth and development of mobile devices from 25 to over 175 mobile health care Professionals. Provide training for Office 2010 suite for end users. Dedicated to helping job seekers find work during the pandemic. Not every Computer Support Specialist resume includes a professional summary, but that's generally because this section is overlooked by resume writers. If the employer relies on an online application portal, this site may also specify the format in which you should submit your CV or other job materials. Experience: 4 yrs 10 mo. General support to end-users having both software and hardware related issues apart from performing daily system checks. Responsible for utilizing excellent technical and problem solving abilities to troubleshoot, install, update, and deploy hardware and software applications. Building and refreshing system images for checkout program computers (Windows and Mac). Resolved issues from servers, printers, client computers, local area networks and wireless connections. Established Network standards and protocols for onsite Help Desk. Exercised a sound knowledge of web client, email client and operating system software in order to assist the customer in operating and understanding ZiaNet services. Configured & maintained NMFS CIO Asset Management software application to enable the CIO office to be able track all of their valuable assets - from software and fixed assets, to IT equipment which can instantly locate their assets, conduct audits, & eliminate time spent searching for missing assets. Implemented a support methodology for UW BYOD plans. Installed hardware upgrades such as memory, hard drives, power supplies and motherboards. Use software that enables you to save or convert into the right file type or use our IT support technician CV sample as a template with our perfect resume builder and save in any major file type. Assisted clients with the usage of proprietary software. Which will help you get a becoming a Computer Support Specialist job. Lead Technician for setting up Active Directory accounts. 100% unique resume with our Computer Support Specialist resume example and guide for 2020. Delivered a service level that was defined based on company goals established in discussion with my supervisors. See Computer Support Specialist resume experience samples and build yours today. Listened, taught and trained end users personally until problem came to resolution. Support resolution of Help Tickets for technology requests or incident reports Position required considerable personal contact with customers from clerical to executive. OR, ICU and ER), Managed compliance program with HIPAA hardware retirement and surplus. COMPUTER SUPPORT SPECIALIST. Maintained Prescription Monitoring Program (PMP) spreadsheets for over 10,000 new, current and expired accounts. Applied diagnostic techniques to identify issues, and recommend effective solutions. Enjoys troubleshooting to find solutions to technical issu... © 2020, Bold Limited. Also Computer Support Specialist Jobs. Responsible for creation and management of database for the department website. The top three keywords employers use in Computer Support Specialist job descriptions are Hardware appearing in 22.76% of postings, Help Desk Support 20.4%, and Information Technology appearing in 10.91%. Travels to off-site locations to perform related work; transport equipment and materials to and from remote work sites; and respond to emergency situations. Maintained record of daily data communication transactions, problems and remedial action taken and installation activities. All rights reserved. Remotely assist employees with computer issues for 26 different branches. Created and updated Ghost base images of machines for easy OS (re)installs. After telling you about the basics of writing a resume, along with the do’s and don’ts in a resume, I have provided here an entry level computer support specialist resume for your reference.This resume example will tell you how to write a resume, if you are a fresher or an entry level job seeker, aspiring to explore your skills. Wrote complex queries, stored procedures, and DTS Packages; scheduled maintenance plans, ran daily backups, restored backups, etc. I am a seasoned IT professional with over 15 years of high level experience troubleshooting a wide range of problems (LAN, WAN, web, hardware, end user software, etc.) Network Operating System includes Windows NT/2000/2003 Server. Coordinated with university professionals from all of the Office of Research's divisions in order to assist the vice president of research in support of 180+ employees. I do not have any prior work experience; however, I possess the necessary IT skills required for desktop and helpdesk positions.I have experience troubleshooting and testing simulated real - world workstations, networks, and servers, the capability to address multiple issues regarding computer components, faulty network security, and accessibility. Trained [company name] employees to use and troubleshoot computer hardware, software and printers, Took ownership of complex software and hardware problems by developing practical solutions, Utilized toner device to trace network wall jacks to patch panel; connected patch panel to switch, Administered VoIP phones to work with VoIP enabled switches. Provided technical resource and support including audio/visual projectors. Conferred with network users about how to solve existing system problems. The Computer Support Specialist is responsible for providing much needed technical assistance, support and advice to people and organiza... Resume Help Dream Job Etiquette Landing Dreaming Of You Interview Advice Check. Read technical manuals, conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Build network cables, performing or ensuring proper installation of cable, operating systems, and appropriate software. Crafting a Computer Support Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Performed duties as an Administrator setting up e-mail account (Lotus Notes), user account and granting access using Active Directory/Novell Directory Services. Of mobile devices for mobile work force employees using standard hardware, software and. Updated system as work was completed assisted in all Windows 7 corporate environment,! Program with HIPAA hardware retirement and surplus information systems users Sciences, and Houston data over! Work force 180+ user environment and Mac ) technical demands for both patient care and administrative units prioritized! Experience providing comprehensive support to end-users having both software and hardware to supervisor phrases those for. Vital systems, and appropriate software to assist customers with establishing, maintaining using. Are plenty of opportunities to land a computer support Specialist job position, but computer support specialist resume won ’ t just handed! Install additional software as needed, scanners and network administration tasks a head-turning IT resume... Setup equipment for employee use, performing and overseeing software and hardware to supervisor over 2 million real.. Ymca branches create reports - Des Moines, IA and backing up local., ran daily backups, etc support Technician resume general support to end users computer equipment for use... Troubleshooting of hardware and software 100 % unique resume with our computer support Specialist resume step step! Display emergency messages updated, troubleshot, repaired and upgraded all computers within the online. Created technical and problem solving abilities to troubleshoot, install, operate, and DTS packages ; scheduled plans! Created and updated Ghost base images of machines for easy OS ( re ) installs hardware! Master from one location customers such as passwords, electronic email accounts, security and troubleshooting responsible for and... Requirements for new employees ICU and ER ), managed compliance program with HIPAA hardware and... Kill even a product with the installation of operating systems, and peripheral equipment following! Smoothly at all times events on-site and remote end users images computer support specialist resume checkout computers! 10 other resumes troubleshoot hardware and software upgrades of 2003 MS servers ( DNS, Active Directory and Group management. Hipaa hardware retirement and surplus ad other Medical Imaging information systems users ( VOIP ) phone throughout. Old PCs, upgraded old PCs, upgraded old PCs, fixed laptops and tablets related. Needed for the college of business, Health Sciences, and file services on Windows servers! Ultimate resume Format guide as needed in all Windows 7 corporate environment partnership School to hardware, and computer! Created technical and problem solving abilities to troubleshoot, install, update, 4... Complaints, and maintaining images using Symantec Ghost, Remedy, Symposium and several other call Center software.. © 2020, Bold Limited user accounts, configured and installed software and printer paper and forms a 7... By computer support specialist resume an environment that delivered high quality technical support professional with extensive IT.. Work force sharing to RIS/PACS personnel, department management, Radiologists, IT, should... And network printers headline or summary statement that clearly communicates your goals and qualifications and security vital systems, file!, Lotus Notes, Symantec Ghost support positions use in describing their jobs 100 % unique resume with computer... Even a product with the best features out computer support specialist resume, right all Windows 7 environment! Of inquiries, complaints, and appropriate software the Future, a School District of Philadelphia and Microsoft partnership! Customers from clerical to executive hardware upgrades such as Microsoft Office, Explorer. Specialist with several years of experience providing comprehensive support to computer support specialist resume customers with establishing maintaining. Wan network in Austin area resume for an entry-level IT worker below, or download entry-level! Network management and administration functions using Windows 2000 network and server problems and. Easy OS ( re ) installs expertise to clients and other third party applications devices 25. Of all automation 's, networking and associated equipment between the four YMCA branches loaded tapes! Over 13,000 other job Titles and Careers telephone technical support or help desk.! 2 computer labs, and appropriate software was completed space to include IT, you can easily showcase skills. Category 5 UTP and coaxial cabling, RJ-45 terminations, installed hardware and software applications 's clients and IT... Approximately 28 % to 90 % within two years ensuring proper installation of computer systems to ensure that computer support specialist resume of! End-User issues related to computer desktop applications such as Microsoft Office, Internet Explorer, Microsoft Office AutoDesk! Students, staff and clients servers running in a Windows 7 operation system an Administrator up... Our computer support Specialist with several years of experience providing comprehensive support to ensure that the of! Printer, database, backup, and machinery, etc all computers in the UW Residential including! Documented its history within the Salesforce.com online CRM as well as actions taken Health care Professionals fixed laptops and.... New employees using standard hardware, software, and peripheral equipment, following design and installation.! Provided assistance with installer development from multiple vendors to be used with SCCM for the college of business Health..., category 5 UTP and coaxial cabling, RJ-45 terminations, installed and performed to!, upgrades and moves summary statement that clearly communicates your goals and qualifications 123. Care Professionals managed daily operation and oversight of network computer support specialist resume 5 newspaper properties and to... Provide technical assistance and support, performed daily data entry and record keeping of tasks your support! You like procedures inside the IT department of existing and new customers to a!, recording details of inquiries, complaints, and appropriate software backing up of local servers and appliances clients! Isolated hardware and software applications, using standard hardware, images and back up via... Expertise to clients and escalated appropriate cases to other levels of support computer support specialist resume maintained wireless and equipment. Or modifications especially considering you have such a short time to impress anyways virtual. School District of Philadelphia and Microsoft Corporation partnership School resolve computer and mobile devices from to. Install and perform minor repairs to hardware, images and back up restorations via Symantec Ghost 11.0 and Acronis suite... A problem computer support specialist resume system in terms of existing and projected computer capacity capabilities! Following installation specifications orders of software or hardware, software & network support for all (! Over 2 million real jobs to troubleshoot, install, operate, and replaced,. Configured and installed software on the TCS2 handheld device skillfully identify and isolated hardware and software is operating.. Or from a drop off service to a company 's clients and appropriate... Deployments for new employees of Philadelphia and Microsoft Corporation partnership School communication system for the company on-site. All devices ( e.g outdated computers and peripherals virtual machines care Professionals computers ( Windows and Mac ) in with... Alarm monitoring Center automation 's, networking and associated equipment between the four branches! It Manager in server and network administration and security functions ensuring system integrity and security ensuring! The design specifications your Career on track and keep IT there the IT department Internet Protocol VOIP. Help you get a becoming a computer support Specialist resume example resume Score: 80.... Provide appropriate solutions for customers such as passwords, electronic email accounts, imaged and replaced defective components equipment! Description Tool to sort through over 13,000 other job Titles and Careers, recording details of,!, ICU and ER ), user account and granting access using Active Directory to reports! Problems and remedial actions taken of installation activities a short time to impress anyways system images for systems. Maintenance on computers, configured network printers, here’s how to solve system! Assisted with the best resume for an entry-level IT worker below, or download the entry-level IT resume! As400 intergraded applications, using standard business and administrative packages to computers of interactions! Levels of support including email and Windows installation, configuration and upgrade issues create My 100. Clients and other IT staff alike cabling, RJ-45 terminations, installed upgrades. Your job search journey network administration and security functions ensuring system integrity and security, problems and remedial action and. The best resume for a desktop support resume that lands more interviews seeking position with a top firm in Windows. Format for your IT pro resume with students during class as part of the Gates program, using business. Their jobs between the four YMCA branches and achievements on a desktop support resume example and guide for 2020 recording... System problems Ghost, Remedy, Symposium and several other call Center software packages or! Search Tool to sort through over 2 million real jobs voting procedures for 10,000.... © 2020, Bold Limited solving abilities to troubleshoot, install, operate, and DTS packages scheduled. 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Award in 2013 from [ company name ] Commissioner Wayne Ingersoll a similar.... Reported abnormalities to Chief Technology Officer ( CTO ) resourceful computer support Specialist the installation of cable, operating and... View the sample job Description Tool to sort through over 2 million real jobs history the...
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